Policies
Terms of Use and Privacy Policy
Terms of Use
Mosaic’s Community Hub is funded by RIZE Massachusetts Foundation (RIZE) and the MA Department of Public Health, Bureau of Substance Addiction Services.
By agreeing to participate in Mosaic’s Community Hub (the “Community Hub”), I acknowledge that:
1. I agree to treat other participants in Mosaic’s Community Hub with respect, and I will refrain from creating posts that are inappropriate, derogatory, or harmful to other members of the community.
2. I understand that RIZE reserves the right to remove any content deemed inappropriate, derogatory, or harmful to other members of the community. RIZE may use technology solutions, including artificial intelligence, to identify and remove any such content.
3. I understand that RIZE does not control, endorse, or condone content or events posted by Community Hub members and that any information I disclose on Mosaic’s Community Hub will be publicly viewable by other Community Hub users.
4. I am at least 18 years old and legally authorized to acknowledge, agree, and consent to these Terms of Use.
By joining Mosaic’s Community Hub, I represent that I have read, understand, and agree to these Terms of Use and the Privacy Policy.
Privacy Policy
Who We Are
Our website address is: communityhubma.org
Members
When Community Hub visitors join and post on the site, we collect the data shown in the member directory, forum, and events page, and also the visitor’s IP address and browser user agent string to help spam detection and filtering.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Media uploads are limited to 2MB.
Embedded Content from Other Websites
Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How Long We Retain Your Data
If you post on the forum or events, the content and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this platform, or have posted, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Posts may be checked through an automated spam detection service and an AI Moderation Filter.
Additional Information
This privacy policy was last updated 09/16/2025.